Showing posts with label artefacts. Show all posts
Showing posts with label artefacts. Show all posts

Nov 20, 2009

social artefacts

From ongoing research project Networks and Mobility in Everyday life: Gustavo Cardoso, Maria do Carmo Gomes, Rita Espanha and Vera Araújo (200?), Mobile Society: mobile phones and social change 2006-2008
"Although cell phones are usually considered mere instruments at their owners’ service, they are also social artifacts. As a communication channel, they support the relationship with others. But, more than this, cell phones communication patterns is influenced by the social context in which it is used, and, as it can be activated from anywhere, at any time, cell phones took up also an active social role. But who communicates with whom? What is the structure of social networks created by communication through cell phones? Is cell phones use connected to a borderline blur between social contexts and individual practices, as our daily roles intertwine?"
(...)
"The present study allowed evaluating the level of Portugal involvement in the Mobile Communication Society, highlighting the main differences between socio demographic groups within the area of several use contexts. On the other hand, it contributed to identify user profiles, enabling to foresee the development path on this sector, where everyday new possibilities emerge. Its major contribution will be perhaps the opening of a discussion about the need to analyze mobility role in general, and cell phones in particular, in today’s society."
in LINI - Lisbon Internet and Networks Institute

Jul 30, 2009

technologies as cultural artefacts

Cornford, Tony (2003) Information systems and new technologies: Taking shape in use. In: Avgerou, Chrisanthi and La Rovere, Renata Lèbre, (eds.) Information systems and the economics of innovation, pp. 162-177.

Woolgar, Steve (1996). Technologies as Cultural Artefacts. In Dutton, William and Peltu, H. Malcolm, (eds.) Information and communication technologies, pp. 87-102.

Jun 3, 2009

storing artefacts

[Image by Rusty Orr, Egyptian hieroglyphs, a low-density, long-lifetime storage medium, courtesy of the author and Zettl Research Group, Lawrence Berkeley National Laboratory and University of California at Berkeley.]

Note to self: see rumblings in notebook (June 3rd, 2009) and paper with artefact expected to extend the lifetime and density of bit storage for large archives ("density as high as 1012 bits/in2, and thermodynamic stability in excess of one billion years." p. 1835) and how technological artefacts narrate human mobility, in this case storage artefacts.
Begtrup, G. E., Gannett, W., Yuzvinsky, T. D., Crespi, V. H., and Zettl, A. (2009). Nanoscale reversible mass transport for archival memory. Nano Letters, 9(5):1835-1838.

Apr 24, 2009

paper in knowledge work

In between coding and analysing data collected from different workers, in different settings, I'm reading «The myth of the paperless office», by Sellen & Harper (2003, paperback, following «How much information?» 2000 & 2003). Their first words relate to the information artefacts sorrounding them, being paper the one that populates the most their visible environment:
"As we write this book, we have paper all around us. On the desks are stacks of articles, rough notes, outlines, and printed e-mail message. On the wall are calendars, Post-it notes, and photographs. On the shelves are journals, books, and magazines. The filling cabinets and the wastebasket are also full of paper. Among all this sit our computers, on which the composition takes place."


Considering that the study was conducted until 2001, one could be surprised to find the same results 8 years later (see above illustration with some data that I've been collecting), unless you read the complete study and understand the role of paper in supporting knowledge work.

One of the main differences between the observations made, concern the place of observing. While in the book their main concern was observations in work settings, they nevertheless acknowledge that the role of the paper in the future would be reinforced in supporting knowledge work. One of such increases would be due to growing mobility of workers and working also at home, which is visible in the exploratory data collection above:
"Paper now populates not only the workplace but also the home office and the mobile worker's briefcase."(p. 208)
We can still sense the myth of the paperless office associated with progress. In December 2008, in an event promoted by the National Association for the Promotion and Development of the Information Society (APDSI), they where refering to it as a natural move forward. In the white paper report, in the introduction section (p.7), one can read:
"Os novos trabalhadores do conhecimento deixarão cada vez mais de usar canetas e papel, passando a autenticar trabalhos e decisões através de assinaturas electrónicas e a trabalhar lado a lado com processos decisórios automatizados por regras e algoritmos computacionais. (...) todos reconhecerão as tarefas substantivas e mais ou menos críticas que lhes são cada vez mais solicitadas neste novo ambiente (electrónico) de trabalho." (p.7)
[my rought translation: "The new knowledge workers will increasingly stop using pen and paper, and start authenticating work and decisions through electronic signatures and working side by side with automated decision making processes by rules and automated computer algorithms. (...) all will recognize the substantive and more or less critical tasks that are increasingly required of them in this new (electronic) environment of work. "]
The thing is that knowledge work is not only autenticating. Something needs to exist for authentication ocurrences. We seem to be still farway (althought spam messages say otherwise) from automation in creating new information that helps build knowledge. Someone has to craft it[1]. Could this automation corresponde to a vision of managers, the ones that live life for a lot of decision making? What we still see is that paper continues to have a roll in supporting knowledge work even among technological environments. Maybe it also captures the so much entangled notion of paper not allowing technological progress, the symbolic problem refered in detail by Sellen & Harper (2003).

One might think that better skills in digital literacy would foster less paper use. But not when it comes to knowledge work, at least. At some points, paper artefacts are crucial for finding meaning, making sense, brainstorming and even getting things done. It's been wonderful to observe what Lilia as accomplished. You can see, according to her own criteria[2], what role did paper play on her way to a finished PhD:



PS [June 26, 2009] According to a new page created, there will be an update to «How much information» 2000 and 2003:
"To answer these questions and others, an updated and expanded How Much Information? (HMI) research program is underway. The initial report will be the first in a three-year research program, sponsored by the Alfred P. Sloan Foundation and seven companies, AT&T, Cisco, IBM, Intel, LSI, Oracle, and Seagate."
Also they have already reserved a space for «The History of Information» and they will be populating the timeline with a series of historical references.
__________________________

[1] Can you imagine how glad pleanty of people would be, if they could automate the writing of their dissertations? Of course that would reduce the dissertation value (if any) in the process of learning. Not to talk about books like «How to write a lot: a pratical guide to productive academic writing», by Paul J. Silvia (2008), wouldn't be needed.
[2] One can choose to observe with a set of lenses or (try to) observe with the lenses of the observed. That's the differences of etic (observer lenses) and emic (from the perspective of the observed). In my study, I've choose an emic approach but since I can not put aside my own beliefs and world view, I'm also collecting data about my own behaviour and others in order to explicit it and be more aware of my own bias.
[WC 755]

Mar 17, 2009

artifacts interconnections with personal life


Jung et al (*)

Elaboration on the construction of a framework for (digital) artifact ecology in order to elicit the interconnections that take place among multiple artifacts. They do not mention any non-digital artifacts, such as notebooks, diaries, scrapings and their place in the artifact ecology. So this ecology should be considered as «digital artifact ecology».

For my study it's as much important to understand the «digital artifacts» as it is importante to understand «non-digital artifacts» and their inter-relations and interconnections, specially when we are facing the re-creations of the «office on the go». Understanding «why» mobile workers choose to use «non-digital artifacts» might bring better ideas for (new/better) digital artifacts, then understanding «why» they use «digital artifacts».

(*) Jung, H., Stolterman, E., Ryan, W., Thompson, T., and Siegel, M. (2008). Toward a framework for ecologies of artifacts: how are digital artifacts interconnected within a personal life?. In Proceedings of the 5th Nordic Conference on Human-Computer interaction: Building Bridges (Lund, Sweden, October 20 - 22, 2008). NordiCHI '08, vol. 358. ACM, New York, NY, 201-210.

Jan 9, 2008

Information Scraps

Image and text from: Bernstein et al (2007). Information Scraps: How and Why Information Eludes our Personal Information Management Tools (in Submission version):
"In this paper we describe information scraps -- a class of personal information whose content is scribbled on Post-it notes, scrawled on corners of random sheets of paper, buried inside the bodies of e-mail messages sent to ourselves, or typed haphazardly into text files. Information scraps hold our great ideas, sketches, notes, reminders, driving directions, and even our poetry."