“Our ways of thinking and the paths we take in life are hard to fathom, much less forecast using a reductive formula”, like an algorithm. "Listening helps you understand people’s mind-sets and motivations, which is essential in building cooperative and productive relationships as well as knowing which relationships you’re better avoiding.” Kate Murphy (2020). You’re Not Listening. Image by Monica Pinheiro, license CC BY-NC-SA (CC).
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