Eric P.S. Baumer, Morgan G. Ames, Jenna Burrell, Jed R. Brubaker, and Paul Dourish (2015). Why study technology non-use? First Monday, Volume 20 (11), November 2nd:
"Technology non-use offers a fascinating sociotechnical phenomenon worthy of study per se. However, it also provides an opportunity to rethink how we approach, study, and conceptualize human relationships with, and through, technology."