mobile ICT and effect on information overload

Above model in Allen, D.K. & Shoard, M. (2005). Spreading the load: mobile information and communications technologies and their effect on information overload . Information Research, 10(2), paper 227:

"The main finding of this research, however, is that personal information management is now distributed more evenly throughout the day. (...) In other respects, however, mobile technologies have created a paradox: information anxiety can be both lessened and fuelled. Anxiety may be eased by virtue of being always connectable, but this may further reinforce the need to be continually contactable. Furthermore, anxiety may be increased by the temptation to continually check or answer messages and through the need to clarify the meaning of shorter or ambiguous messages."

Mobile Work survey

The Mobile Working Experience: Perspectives from Europe (2005) from IBM Business Consulting Services [a podcast from February 2006, is also available here]:

"The subject of mobile working has been studied by a number of academics and trade associations over the last few years. As the prevalence of individuals spending the majority of their work time in their homes or other non-office locations continues to rise, companies are becoming increasingly interested in the issues and effective practices associated with making these arrangements successful. While a significant amount of research has been done regarding the numbers of individuals who work remotely, the productivity savings associated with reductions in commuting time, office space, etc., only a small body of research has addressed the challenges facing individuals who work in mobile locations. These include issues around social isolation, technical support, performance management, career development, team effectiveness, employee retention, and work-life balance. This study, done in cooperation with the Economist Information Unit, surveyed over 350 mobile workers from 29 countries across Europe to better understand their perspectives and experiences."