Above model in Allen, D.K. & Shoard, M. (2005). Spreading the load: mobile information and communications technologies and their effect on information overload . Information Research, 10(2), paper 227:
"The main finding of this research, however, is that personal information management is now distributed more evenly throughout the day. (...) In other respects, however, mobile technologies have created a paradox: information anxiety can be both lessened and fuelled. Anxiety may be eased by virtue of being always connectable, but this may further reinforce the need to be continually contactable. Furthermore, anxiety may be increased by the temptation to continually check or answer messages and through the need to clarify the meaning of shorter or ambiguous messages."
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