Nardi, B. and Barreau, D. (1997). "Finding and reminding"revisited: appropriate metaphors for file organization at the desktop. SIGCHI Bull. 29(1), pp. 76-78.
"While we recognize that researchers have need for organizing and retrieving information and building archives to support their research, the results of our studies suggest that users in most work environments have different needs and priorities. A greater concern for such workers is the management of the growing volume and variety of ephemeral information that must be managed and utilized."