Feb 14, 2011

Information as thing

In accordance with the view of information as thing by Buckland (1999), the article by Jones, W. (2010, No knowledge but through informationFirst Monday, vol. 15 (9-6), September) brings back the arguments of the need to operate/manage information items and not knowledge: "Knowledge is not a thing to be managed directly. Knowledge is managed only indirectly through information". His view is directed to show that Personal Knowledge Management (PKM) should be viewed as a subset o Personal Information Management (PIM) and not as a higher level approach. 
"The ways in which an item is manipulated will vary depending upon its form and the tools available for this form. The tools used for interaction with paper–based information items include, for example, paper clips, staplers, filing cabinets and the flat surfaces of a desktop. In interactions with digital information items, we depend upon the support of various computer–based tools and applications such as e–mail applications, file managers, Web browsers, and so on. (...) Knowledge as ‘no thing’ cannot be managed directly. If we think we have knowledge ‘at our fingertips’ we are most likely touching information in some form instead. This is not to say that knowledge management is not possible. But we do so through its expression in information. There is no management of knowledge except through the management of information."

In his paper he also evokes a pictorial representation of "[i]nformation management activities viewed as an effort to establish, use and maintain a mapping between needs and information. ["illustration was done by Elizabeth Boling and is a variation of a figure that first appeared in Jones (2008)."]

Could not help myself recalling the nonsense of 'knowledge management' by Tom Wilson (2002), which as always provoked great discussions and food for thought in my journey.

No comments:

Post a Comment