P. Dourish & G. Bell (2007). The infrastructure of experience and the experience of infrastructure: meaning and structure in everyday encounters with space. Environment and Planning B: Planning and Design, vol. 34(3), pp.414-430:
"By 'the experience of infrastructure', we point to the ways in which infrastructure, rather than being hidden from view, becomes visible through our increasing dependence upon it for the practice of everyday life. By 'the infrastructure of experience', we want to draw attention to the ways in which, in turn, the embedding of a range of infrastructures into everyday space shapes our experience of that space and provides a framework through which our encounters with space take on meaning. (...) The first, and most fundamental, conclusion is that space is organized not just physically but culturally; cultural understandings provide a frame for encountering space as meaningful and coherent, and for relating it to human activities. (...) The second conclusion is that architecture is all about boundaries and transitions, and their intersection with human and social practice. (...) The third conclusion is that new technologies inherently cause people to reencounter spaces. This is not a question of mediation, but rather one of simultaneous layering. (...) Finally, there is already a complex interaction between space, infrastructure, culture, and experience. The spaces into which new technologies are deployed are not stable, not uniform, and not given."